Were you missold Payment Protection Insurance by RBS (Royal Bank of Scotland)? Make a PPI Claim and get your PPI premiums back.
RBS were one of many banks and financial companies that missold Payment Protection Insurance (PPI). If you were missold PPI then you are entitled to a full refund of your Payment Protection Premiums, with interest.
Here is how to make a PPI claim against RBS
Download and print out the PPI Consumer Questionnaire from the Financial Ombudsman Service. This is a standard form used throughout the industry to gather all the information RBS will need to assess your PPI claim.
It is important that you fill as much as possible in the PPI Claim Form to make sure you have the best chance of successfully claiming back your missold PPI. So make sure to include all relevant details like dates, addresses, details of your account, and most importantly your full reasons for making the PPI claim.
Once you have completed the PPC Claim Form, take a photocopy of it for your own records and send it via Recorded Delivery to the following address,
PPI Customer Concerns Team
Royal Bank of Scotland Group
5th Floor
Hardman Boulevard
Manchester
M3 3AQ
What happens next?
Within one week, you will receive an acknowledgement from RBS. This will simply let you now that they have received your PPI Claim Form and they will begin their investigation of your account as soon as possible. The acknowledgement letter will include a PPI Claim reference number which can be used if you need to contact RBS directly about your PPI Claim.
Over the course of the next month to six weeks, RBS will investigate the particulars of your PPI Claim. They will recall any information about your loan or credit card, and put together the paperwork from when you applied for the product. Their investigation, along with the details you provided on your PPI Claim Form, will form a basis for their decision in your case.
Within 8 weeks of you submitting your PPI Claim Form, RBS should get back to you in writing with a formal and final decision regarding your PPI complaint. If they find in your favour, they will detail the amount they believe you are due to receive in compensation for your missold Payment Protection Insurance.
The amount of the offered refund should reflect the individual PPI premiums that you paid to RBS, with a statutory 8% compound interest added. The interest that you receive acknowledges the fact that if you had not originally paid the premiums to RBS, but instead put the money in a savings account, 8% is a very good rate of interest that you might have received on that sum of money.
If you accept the offer made by RBS you should expect to receive your refund within one month.
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